Last Updated 4/17/2018


Coastal Carpet Cleaning Privacy Policy is owned and operated by Coastal Carpet Cleaning. It is important to us that all of our customers understand what information we gather about them, how we use it, and how we work to protect it. By using Coastal Carpet Cleaning’s services and website, you consent to the information practices described in this policy.


Information Collection

Personally Identifiable Information is information that can be used to locate you, contact you, or determine your identity. When other information is linked to Personally Identifiable Information, it also becomes Personally Identifiable Information.

Coastal Carpet Cleaning collects Personally Identifiable Information from you in several ways: When you subscribe to a product or service or become engaged in any other business activity through Coastal Carpet Cleaning’s website, we may collect the appropriate billing information, including your credit card number, expiration date, and billing address. Such Registration Information is kept in a database for future use in communication with you however we DO NOT store your credit card information on file for future use.

We may ask you for voluntary personal information at other times, including but not limited to when you provide opinions, inquiries, or report a problem with the Coastal Carpet Cleaning website (“Optional Information”).

When you submit a request for more information, a quote, or assistance, Coastal Carpet Cleaning will keep a record of the request and the manner in which it was processed (“Customer Service Information”).

In addition to the collection of Personally Identifiable Information, we may also automatically receive and record information in our server logs from your browser, including your IP address, your computer’s name, the type and version of your web browser, referrer addresses, and other generally accepted log information. We may also record page views (hit counts) and other general statistical and tracking information. This information will not be associated with your Personally Identifiable Information.

Coastal Carpet Cleaning will at times use email to communicate with Customers. By using the Coastal Carpet Cleaning website you agree to receive status notifications, and carefully selected information and updates regarding our Company. At no time will you receive excessive notifications per month and you are free to unsubscribe at any time by using the unsubscribe link found at the bottom of automated correspondence you may receive, or by emailing and requesting to be unsubscribed from the Coastal Carpet Cleaning mailing list. Coastal Carpet Cleaning may use a third party to send email, however your personally Identifiable Information will never be disclosed or shared with another party without your explicit permission as required by law.

We must have your Personally Identifiable Information in order for us to adequately provide you with the Coastal Carpet Cleaning services.

Note that by limiting information collection, Coastal Carpet Cleaning may not be able to provide you the same functionality or features as otherwise available.



 A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Each web site can send its own cookies to your browser if your browser’s preferences allow it, but to protect your privacy most browsers only permit a website to access the cookies that the same web site has already sent to you, not the cookies sent to you by other sites.

Coastal Carpet Cleaning may set and access our own cookies on your computer. Information stored by Coastal Carpet Cleaning in cookies may be associated with your Personally Identifiable Information in order to identify you as a repeat visitor or customer of the website, to maintain session information for logged in users, and to track usage trends and patterns in order to better understand and improve areas of our website.


Disclosure of Personally Identifiable Information

 In general, we will not disclose your Personally Identifiable Information to unaffiliated third parties without your express consent. If we seek your consent to disclose your Personally Identifiable Information to a third party, we will do so without ambiguity, explaining precisely what information we seek to disclose, the entity to whom we wish to disclose it, and the purpose for the disclosure.

There are, however, some limited circumstances in which we may need to disclose Personally Identifiable Information about a user, and we want you to know about them:

We may employ other companies tp perform functions on our behalf, such as fulfilling orders, providing customer service, sending email, processing credit card payments, or other functions necessary to our business. We may need to share your Personally Identifiable Information to these companies, however, we will only provide them with the information necessary to perform their functions, and will not allow them to use that information for any other purpose.

We may reveal a user’s identity (or whatever information we know about that individual) if we believe that user is harming or interfering with other Coastal Carpet Cleaning users, anyone else, or violating our Customer Agreement or infringing any of Coastal Carpet Cleaning’s legal rights.

Coastal Carpet Cleaning will reveal information, including Personally Identifiable Information, to the extent it reasonably believes it is required to do so by law. If we receive legal process calling for the disclosure of any of your Personally Identifiable Information we will, if permitted by law, attempt to notify you via the email address you supplied within a reasonable amount of time before we respond to the request.

Coastal Carpet Cleaning may transfer information it collects, including any Personally Identifiable Information, in connection with a sale of all or most of the assets of the company. Should your Personally Identifiable Information be transferred as the result of such sale, you will be notified via email.


Use and Disclosure of Anonymous Information

Anonymous Information is any information collected from you by Coastal Carpet Cleaning, other than Personally Identifiable Information, including aggregate information derived from Personally Identifiable Information.

Coastal Carpet Cleaning may use Anonymous Information to improve the Coastal Carpet Cleaning website and service, to monitor traffic and general usage patterns, and for other general business purposes.

Coastal Carpet Cleaning may disclose Anonymous Information to third parties for a variety of business reasons, including to advertisers to inform them of the usage habits or characteristics of the interested audience, and to potential investors so that they may better understand Coastal Carpet Cleaning’s user base, etc.

Anonymous Information will not include any Personally Identifiable Information and Coastal Carpet Cleaning will not disclose any Personally Identifiable Information except as expressly stated elsewhere in this policy.


Changing or Removing Information

Coastal Carpet Cleaning wants to ensure that you have appropriate control over your Personally Identifiable Information. You can change your Customer Information by emailing

If at any time you would like to delete your Customer Information, you can send an email request to Such information will be deleted assuming (i) you are current with all payment obligations; (ii) Coastal Carpet Cleaning does not believe it is reasonably necessary to keep such information for any pending legal action; and (iii) we are under no other legal obligation to retain such information.

Since anonymous Information is non-personally identifying, we have no way to locate Anonymous Information obtained by your use of the service. In addition, Anonymous Information is often aggregated. Therefore, we cannot remove Anonymous Information obtained from you or as a result of your usage of the website or service.



We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.

Your personal data will be stored within a database that is located behind a firewall for added security. The server housing the database is physically protected at  a secure, third party site.

No data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Any transmission to the Coastal Carpet Cleaning website of Personally Identifiable Information and credit card information uses SSL encryption.


Other Web Sites

This web site may contain links to other sites that are not owned or controlled by Coastal Carpet Cleaning. Be aware that Coastal Carpet Cleaning is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read to privacy statements of each and every Web site that collects Personally Identifiable Information. This privacy statement applies only to information collected by this Web site.



The services of Coastal Carpet Cleaning are not directed to children (persons under the age of 13), and we do not knowingly collect, either online or offline, Personally Identifiable Information from children.


Changes To This Privacy Policy

From time to time Coastal Carpet Cleaning may change its privacy policy. If we make any changes regarding disclosure of Personally Identifiable Information to third parties, we’ll send you an email prior to the date the modified policy takes effect.